The Gym Can Be A Confusing Place When You First Start

It is not unusual to be concerned about learning to fit into the gym environment.  How do I share machines with someone?  How do I get help if I need it?  All of these are common questions members ask during their first month or two with us.  The following guide should help you get started or simply ask the first staff member you see if your question is not included here.

How do I get a locker or towel when I visit the gym?

Lockers are first come first serve, but we have plenty.  You need to bring your own lock.  Towels are provided to all members.  Small workout towels are at the front desk.  Large shower towels are in the locker room.

How do I set an appointment for my first few workouts?
We want you to get started properly by having a trainer set you up on your own program.  The Club has individual workouts available to help you learn the basics of doing your first workout program.  Everyone has different degrees of experience so we tailor your workouts and the number you need according to your individual needs. To schedule your workouts and to find out what help you may need, ask any trainer or stop by the front desk.  Please try and keep the appointments you do set since last minute cancellations or no-shows are hard on staff scheduling and your fellow members who desire help.  We also help in finding compatible workout partners if you are interested.

How do I work in on the floor?
If you wish to share equipment with another member, simply ask, "May I work in?"  When you take your turn, finish your set or exercise in a timely manner and then allow others to share.  A common mistake is to use a piece of equipment and then rest on it between sets.  This does not allow others to share and slows down the pace of the gym.  To rest, remove yourself from the piece you are using and be aware that others may wish to use the piece or bench.

Are guests allowed to workout?
Yes!  We love to have guests visit The Workout Company.  Area residents with a valid local ID may try The Workout Company free on a 14-day trial membership.  The cost for out of town guests for a single workout is $15.00.  If a member accompanies a guest, the cost is $8.00.

What is that piece of equipment?
It takes a while to learn all the equipment and what it does.  If you have a question about any piece we have, ask a staff member to show you how it works.  Any trainer on the floor can tell you if that piece makes sense for your workout.

What if I have a complaint?

We value your opinion!  If you have a complaint or comment, there are comment cards and a suggestion box in the locker rooms.  Fill it out and we will address your concern as soon as possible.  If it is something that you feel is too serious for a comment card, see one of the managers immediately and let us know what you need. 

What we request of members.

As a courtesy to other members, please wipe off equipment after exercising.  There are spray bottles and paper towels positioned around the gym or you may carry a small hand towel and clean as you go.  Please return all free-weights to their proper place on the racks provided when you are finished using them.  Treat other members and the staff with courtesy and respect.  Inappropriate behavior or disruptions within the Club will not be tolerated.